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Imbedding Critical Chain Concepts into the Business Process
Theory of Constraints professionals understand the importance of using Critical Chain to solve the major Undesirable Effects of Project Management. Injecting this solution into an organization, however, often fails – not because of the solution, but because the Business Process that surrounds Project Management is broken. Quoting Katsuaki Watanble, the CEO of Toyota:
“Brilliant process management is our strategy. We get brilliant results from average people managing brilliant processes. We observe that our competitors often get average (or worse) results from brilliant people managing broken processes.”
Can we set up a brilliant management process that will generate brilliant results using TOC solutions?
In this webinar, we’ll take a look at a Business Process that leverages Theory of Constraints concepts, focused on Critical Chain. Key elements include:
Understand why Project Management doesn’t work in our current paradigm
The Root Cause that generates our Undesirable Effects
Collaboration across multiple sites to create a single Project Network with strong resource support
The need for the Business Process to focus on Resource Availability
Using Critical Chain tools to create a successful Project analysis process
Creating Time Buffers using High Low task estimates vs. the current Buffer Sizing methods
NOTE: The High/Low task estimate method is NOT currently in the TOC BOK CCPM and should not be used in any certification testing
Decision making in the Multi-Project Environment
Business Process Steps that will require paradigm shifts
Creating and Executing Routines that will entrench the CC Business Process
This webinar will include the unique element of real time interaction with students to create a simple Project Network. We’ll put this network into the Project Management collaborative solution LiquidPlanner. The software will also allow the class to see how the Critical Chain process will be used to manage the multi-project environment.
Games and Simulations will also be used to reinforce learnings, including
Dealing with late projects
“What if” analysis
Subordination of resources
Creating a Focused Task list for individual resources
We’ll also stress the critical step of setting up the Project Review meeting routine. This process must be established quickly, before then enviable loss of a champion, implementation budget, and resource reassignment cause our TOC solution to fail.